Atria-City Dental Group
According to our open methodology, this clinic scored 60.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 17 ranked clinics · Last checked: 6 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#860.2/100
- Best for Expats#957.8/100
- Best for Dental Implants#758/100
- Best for Emergency Dental Care#664/100
- Best Price Transparency#838.9/100
- Best English-speaking Clinics#960.7/100
- Best for Families / Children#465.2/100
- Sleep Dentistry (GA / deep sedation)#260.2/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Sedation/general anaesthesia offered for children. [s1]
Summary
Multidisciplinary dental group on the medical floor of Ngee Ann City Tower B on Orchard Road since 1994, publishing a wide service range including CBCT and paediatric sedation and a nine-clinician team with individual specialities.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 13 of 15 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's own /our-team/ page names nine clinicians: Dr Francis Lee (prosthodontics/restorative), Dr Bryce Lee (specialist in orthodontics), Dr Tan Min Seet (specialist in oral & maxillofacial surgery), Dr Josephine Tay (specialist in endodontics), Dr Michelle Lee (paediatric dentistry), Dr Vina Lim, Dr Jerry Moh, Dr Sandra Tan, Dr Bernard Lee. [s2] | 3/3 |
| ✓ | Dentist specializations listed A speciality or clinical focus is stated beside each named clinician (orthodontics, oral & maxillofacial surgery, endodontics, prosthodontics/restorative, paediatric dentistry, general dentistry). [s2] | 2/2 |
| ✗ | Real clinic photos Placeholder/dummy image references found in page markup. [s1] | 0/2 |
| ✓ | Service list published Checkups, fillings, root canal, crowns, bridges, dentures, implants, orthodontics, wisdom-tooth extraction, oral surgery, paediatric dentistry, whitening, veneers, TMJ treatment. [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 149 five-star, 0 four-star, 0 three-star, 0 two-star, 13 one-star. The buckets sum to 162, matching the 162 in the place-page header exactly, and the weighted mean 4.679 reproduces the published 4.7. [gmpI5] | 5/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2/3 |
| ✓ | Review recency The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 3/3 |
| ✗ | Clinic responds to reviews No owner reply appears under any of the three reviews Google renders, and the rendered review block carries none at all. The Business Profile is owner-verified, so this is a choice rather than an unclaimed listing. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 0/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical; all three are five-star and name three different dentists. The histogram carries 13 one-star ratings out of 162 - 8.0 per cent of the base and the largest negative tail in the Singapore set - which the visible sample cannot reach, so this reading rests on the sample rather than on the whole base and is correspondingly weak. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | No suspicious review patterns The 149/0/0/0/13 shape is perfectly bimodal - not one four-star, three-star or two-star rating in 162 - and was examined rather than assumed benign. It is not a manipulation signature here: the four other Orchard listings read on the same run publish four-star rates of 1.0 to 3.3 per cent, so on 149 positives the expected number of four-star ratings is one or two and observing none is unremarkable, and a base carrying an 8 per cent one-star tail is the opposite of what purchased reviews look like. The three visible reviewers hold 7, 3 and 2 reviews, describe three different treatments by three different named dentists, and their dates run from three to eight months. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✓ | Mentioned for: best dentist Singapore [sqa] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Singapore [sqb] | 0/1 |
| ✓ | Mentioned for: dental implants Singapore [sqc] | 1/1 |
| ✗ | Mentioned for: emergency dentist Singapore [sqd] | 0/1 |
| ✓ | Mentioned for: Singapore dental clinic for expats [sqe] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 9400074(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as ATRIA-CITY DENTAL GROUP PTE LTD at 391-B Orchard Road #08-08 Ngee Ann City Tower B, Singapore 238874, with the contact number 67372777 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (The registered premises address matches the card to the unit number and the registered contact number is the card's phone. No UEN is published on the record.) [hh1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Lee Kek Gee Francis [reg1] [s2] | — | D20911B — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027 |
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://atria-city.com/ |
|---|---|
| Phone | +65 6737 2777 |
| +65 8822 8590 | |
| https://facebook.com/atriacitydental | |
| Google Maps | Map listing |
| Address | 391B Orchard Road, #08-08/09, Ngee Ann City Tower B, Singapore 238874 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://atria-city.com/ | Services, contacts, hours, CBCT/sedation mentions | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D20911B, primary place of practice postal 238874 | 2026-09-04 |
| sqa | search:best dentist Orchard / Central Singapore | AI/search visibility scout | 2026-09-04 |
| sqb | search:English speaking dentist Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqc | search:dental implants Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqd | search:emergency dentist Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqe | search:Orchard Singapore dental clinic for expats | AI/search visibility scout | 2026-09-04 |
| s2 | https://atria-city.com/our-team/ | Named nine-dentist roster with individual specialities | 2026-09-04 |
| gmpI5 | https://www.google.com/maps/place/ATRIA-CITY+DENTAL+GROUP-+Orchard+… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/175330 | MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address, registered hours and contact number | 2026-09-06 |
Change History
| Date | Change |
|---|---|
| 2026-09-06 | Combined browser pass (agent I-5): the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the /our-team/ page was opened: nine clinicians are named with their specialities, refuting both "no dentist names published" and "no specializations". The street address was corrected from 391A (Tower A) to 391B, the Tower B address the SDC register gives for this practice. D20911B re-checked live. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via atria-city.com and the Singapore Dental Council register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.