TSD Dental Group
According to our open methodology, this clinic scored 76.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 17 ranked clinics · Last checked: 6 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#376.7/100
- Best for Expats#372.8/100
- Best for Dental Implants#375.2/100
- Best for Emergency Dental Care#374.1/100
- Best Price Transparency#676.6/100
- Best English-speaking Clinics#472.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
General dental practice at Tampines Central publishing CBCT/CT-scan imaging, same-day emergency messaging, a branch-attributed dentist roster with qualifications and a general dental fee schedule.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's own /our-team/ page names its dentists and attributes each to a branch; those carrying "Branch: Tampines" include Dr Baik Gi Won, Dr Chan Sing Yin, Dr Gillian Chua, Dr Shianne Goh and Dr Ju Liying. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each dentist is listed with a qualification and year (e.g. Dr Baik Gi Won — BDS (Singapore), qualified 2017; Dr Chan Sing Yin — BDS (Singapore), Grad Dip Dental Implantology (Singapore), qualified 2004). [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Scaling & polishing, fillings, crowns & bridges, whitening, implants, braces, wisdom-tooth extraction, extractions, dentures, root canal. [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published A standing "General Dental Fees" schedule is published on the group's own /our-fees-schemes-subsidies/ page: consultation S$40–50, X-ray S$40–50, OPG/Lat Ceph S$90–120, scaling & polishing S$90–190 adult / S$70–90 child, tooth filling S$90–330, extraction S$90–300 (list revised 1 Oct 2022, subject to 9% GST). [s3] | 3/3 |
| ✓ | Cleaning price listed Scaling & polishing S$90–S$190 (adult), S$70–S$90 (child). [s3] | 2/2 |
| ✓ | Filling price listed Tooth filling S$90–S$330 depending on material. [s3] | 2/2 |
| ✗ | Crown price listed Verified 2026-09-04: the published fee schedule has no crown line. [s3] | 0/2 |
| ✗ | Implant price listed Verified 2026-09-04: the published fee schedule has no implant line. [s3] | 0/2 |
| ✓ | Consultation price listed Consultation (short | long) S$40–S$50. [s3] | 2/2 |
| ✓ | X-ray / imaging price listed X-ray S$40–S$50; OPG / Lat Ceph S$90–S$120. [s3] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 728 five-star, 12 four-star, 4 three-star, 0 two-star, 14 one-star. The buckets sum to 758, matching the 758 in the place-page header exactly, and the weighted mean 4.900 reproduces the published 4.9. [gmpI5] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 3/3 |
| ✓ | Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to the visible reviews, including the four-star one; three owner replies stand under the rendered review block. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | No recurring complaints Nothing in the visible sample is a complaint: the four-star review is positive in substance (a same-day appointment at short notice) and the two five-star reviews describe a wisdom-tooth surgery and years of continuing care under two named dentists. The histogram carries 14 one-star ratings out of 758, 1.8 per cent of the base, which the visible sample cannot reach. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | No suspicious review patterns The 728/12/4/0/14 shape populates the four-star, three-star and one-star buckets and carries a genuine negative tail, so it is not a wall. The three visible reviewers hold 274 reviews and 2,644 photos (a Local Guide), 4 and 3 reviews, they describe three different encounters and post one, three and five months apart. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) "CT scan (Cone Beam Computer Tomography)" named. [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Braces. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth extraction published among the clinic's services. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care "We'll see you ASAP" messaging for dental pain. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✓ | Mentioned for: best dentist Singapore WebSearch 2026-09-06: named and described ("caters for a wide range of dental services, including specialities like orthodontics or paediatrics...next to Tampines 1") in the answer for "best dentist Tampines", citing its own site (tsddental.com/dental-clinic-tampines/). [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Singapore WebSearch 2026-09-06: named and described with matching location in the answer for "English speaking dentist Tampines", citing its own site tsddental.com/dental-clinic-tampines/. [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Singapore WebSearch 2026-09-06: named with matching address ("Located at 510 Tampines Central 1") among clinics offering dental implants, citing its own site tsddental.com/dental-clinic-tampines/. [sq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist Singapore WebSearch 2026-09-06: not among results for "emergency dentist Tampines" (named results were Raffles Dental, 1728 Dental Practice, dePacific Dental Group, Family Dental Centre, Luminous Dental Group). [sq4] | 0/1 |
| ✓ | Mentioned for: Singapore dental clinic for expats WebSearch 2026-09-06: named and described ("located right at Tampines MRT station...trained to cater to the unique needs of each patient's dental health") in the answer for "Tampines dental clinic for expats", citing its own site tsddental.com/dental-clinic-tampines/. [sq5] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 15D0192(L) for unit #01-250E and 24D1562(L) for unit #01-250B - two MOH HCI codes (Mode of Service Delivery: L, Permanent Premises), both registered as TSD DENTAL GROUP (TAMPINES) at 510 Tampines Central 1, Singapore 520510 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (The branch holds two separate MOH premises registrations at the same address, one per unit, which is why the card's address reads #01-250B/E. The older, 15D0192(L), is a 2016 registration for #01-250E; the newer, 24D1562(L), is a 2025 registration for #01-250B - so the practice measurably expanded into the adjoining unit last year. Both records were opened and read; both publish hours to 21:00 on weekdays and #01-250E adds a Sunday session. No UEN is published on either record.) [hh1] [hh2]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Baik Gi Won [reg1] [s2] | — | D25837G — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.tsddental.com/ |
|---|---|
| Phone | +65 6789 5488 |
| https://www.facebook.com/TSDdentalgroup/ | |
| Google Maps | Map listing |
| Address | 510 Tampines Central 1, #01-250B/E, Singapore 520510 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.tsddental.com/ | Address, contacts, services, equipment, emergency messaging | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D25837G, place of practice "TSD DENTAL GROUP (TAMPINES)" at postal 520510 | 2026-09-04 |
| s2 | https://www.tsddental.com/our-team/ | Named dentist roster with qualifications and per-branch attribution | 2026-09-04 |
| s3 | https://www.tsddental.com/our-fees-schemes-subsidies/ | Published general dental fee schedule | 2026-09-04 |
| sq1 | search:best dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Tampines dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/TSD+Dental+Group+(Tampines)/@1.35… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/175029 | MOH HealthHub Healthcare Directory institution record for unit #01-250E: HCI code, premises address and registered hours | 2026-09-06 |
| hh2 | https://eservices.healthhub.sg/public/directory | MOH HealthHub Healthcare Directory, searched by postal code 520510: both TSD units at 510 Tampines Central 1 with their HCI codes | 2026-09-06 |
Change History
| Date | Change |
|---|---|
| 2026-09-06 | Combined browser pass (agent I-5): the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and both of the branch's MOH premises licences were read from the HealthHub Healthcare Directory. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the /our-team/ and /our-fees-schemes-subsidies/ pages were opened: dentist names, qualifications and a published fee schedule were all corrected from "not published", and oral surgery was corrected to true. D25837G re-checked live. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via tsddental.com and the Singapore Dental Council register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.