Raffles Dental
According to our open methodology, this clinic scored 53.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 17 ranked clinics · Last checked: 6 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1253.6/100
- Best for Expats#1154.5/100
- Best for Dental Implants#1151/100
- Best for Emergency Dental Care#960/100
- Best Price Transparency#1335.5/100
- Best English-speaking Clinics#1158.3/100
- Best for Families / Children#760.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Raffles Dental, the dental division of Raffles Medical Group, at its Tampines 1 branch (#04-33), with a branch page publishing the unit, a direct line, branch e-mail, evening opening hours and a branch service list, and four dentists attributed to this clinic on the group's own dentist roster.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Raffles Dental's own "Our Dentists" page names its dentists and attributes each to a clinic; four carry "Raffles Dental - Tampines 1": Dr Edgar Kieu Li Chong, Dr Liau Chen Hong, Dr Lim Siew Hong May and Dr Yeo Hung Sin. [s3] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Branch-specific list on the clinic's own branch page: routine dental check-up, wisdom-tooth extraction, teeth whitening, scaling & polishing, gum treatment, fillings, extractions, dentures, implants, root canal treatment, crowns/bridges. [s1] [s2] | 3/3 |
| ✓ | Clear contact details Branch-direct telephone +65 6787 0093, branch e-mail d_tamp@rafflesmedical.com and a branch WhatsApp line published on the clinic's own branch page. [s2] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Full branch address and a "Get Directions" map link published on the clinic's own branch page (previously sourced only to the SDC register). [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 122 five-star, 0 four-star, 2 three-star, 4 two-star, 13 one-star. The buckets sum to 141, matching the 141 in the place-page header exactly, and the weighted mean 4.518 reproduces the published 4.5. [gmpI5] | 4/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 3/3 |
| ✗ | Clinic responds to reviews No owner reply appears under any of the three reviews Google renders, and the rendered review block carries none at all. The profile is owner-verified, so the absence is a choice rather than an unclaimed listing. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 0/2 |
| ✓ | No recurring complaints None of the three reviews Google renders is critical; all three are five-star and two of them name the same dentist. The histogram carries 13 one-star and 4 two-star ratings out of 141, 12.1 per cent of the base - among the largest negative tails in the Singapore set - which the visible sample cannot reach, so this reading rests on the sample alone and is weak. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ✓ | No suspicious review patterns The 122/0/2/4/13 shape is polarised with an empty four-star bucket, but the three-star, two-star and one-star buckets are all populated and together make up an eighth of the base; that is the opposite of a manipulation signature. The three visible reviewers hold 4, 8 and 2 reviews and post two and three months apart. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] | 2/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Oral & Maxillofacial Surgery listed as a specialist service. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care "24-hour Emergency Service @ Raffles Hospital" — group-wide, not confirmed at this branch specifically. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Branch WhatsApp line published on the branch page, available Mon–Fri 8:30am–5:30pm. [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon–Thu 8:30am–1pm, 2pm–5:30pm and 6:30pm–9:30pm; Fri–Sat 8:30am–1pm and 2pm–5:30pm — evening sessions on weekdays and Saturday opening, published on the branch page. [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✗ | Mentioned for: best dentist Singapore WebSearch 2026-09-06: not among results for "best dentist Tampines" (named results were Advanced Dental Tampines East, 1728 Dental, TSD Dental Group, PURE DENTAL, Twinkle Dental). [sq1] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Singapore WebSearch 2026-09-06: named first with matching address ("#04-33 Tampines 1 Mall near Tampines MRT station") in the answer for "English speaking dentist Tampines", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/. [sq2] | 1/1 |
| ✗ | Mentioned for: dental implants Singapore WebSearch 2026-09-06: not among results for "dental implants Tampines" (named results were Advanced Dental Tampines East, 1728 Dental Clinic, Tooth Stories, Tanglin Dental, TSD Dental Group, Teeth Q). [sq3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Singapore WebSearch 2026-09-06: named first ("For dental emergencies, call 6311 1111") in the answer for "emergency dentist Tampines", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/ and rafflesmedicalgroup.com/services/dental/ (24-Hour Emergency Service). [sq4] | 1/1 |
| ✓ | Mentioned for: Singapore dental clinic for expats WebSearch 2026-09-06: named first and described ("Raffles Medical Group is a reputable private chain that typically caters to an international clientele") in the answer for "Tampines dental clinic for expats", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/. [sq5] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 9405143(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as RAFFLESDENTAL at 10 Tampines Central 1 #04-33 Tampines One, Singapore 529536 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (THIS SETTLES THE UNIT-NUMBER CONFLICT AND EXPLAINS IT. D-singapore changed the card from #03-28 to #04-33 on the strength of the clinic's own branch page and two SDC primary registrations, against a third SDC entry that said #03-28. MOH's premises register confirms #04-33 for the dental clinic - and shows what stands at #03-28 in the same mall: RAFFLESDIAGNOSTICA, registered for Radiological Service, not dentistry. A third Raffles unit at #04-33 is RAFFLESCHILDREN'SCENTRE. The rejected address was a real Raffles Medical unit, just not the dental one. The register publishes the dental premises' session hours as 08:30-13:00, 14:00-17:30 and 18:30-21:30. No UEN is published on the record.) [hh1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Kieu Li Chong, Edgar [reg2] [s3] | — | D22123F — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027 |
| Yeo Hung Sin [reg3] [s3] | — | D20882E — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027 |
| Sean Lee Tze-Meng [reg1] [s3] | — | D26584E — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027 |
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ |
|---|---|
| Phone | +65 6787 0093 |
| Google Maps | Map listing |
| Address | 10 Tampines Central 1, #04-33, Tampines 1, Singapore 529536 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.rafflesmedicalgroup.com/services/dental/ | Group-wide legal entity, services, group emergency line (used with branch caveats disclosed above) | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D26584E, full branch street address "10 Tampines Central 1, #03-28, Tampines One, Singapore 529536" | 2026-09-04 |
| s2 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Branch page: address, unit, direct phone and e-mail, opening hours, branch service list, WhatsApp | 2026-09-04 |
| s3 | https://www.rafflesmedicalgroup.com/services/dental/about-us/our-de… | Raffles Dental's own dentist roster with per-clinic attribution | 2026-09-04 |
| reg2 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D22123F, primary place of practice "RAFFLESDENTAL", 10 Tampines Central 1, Tampines One #04-33, postal 529536 | 2026-09-04 |
| reg3 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D20882E, primary (and only) place of practice at 10 Tampines Central 1, Tampines One #04-33, postal 529536 | 2026-09-04 |
| sq1 | search:best dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Tampines dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/Raffles+Dental+Tampines+One/@1.35… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory | MOH HealthHub Healthcare Directory, searched by postal code 529536: every healthcare institution registered in Tampines One, including RAFFLESDENTAL at #04-33 and RAFFLESDIAGNOSTICA at #03-28 | 2026-09-06 |
Change History
| Date | Change |
|---|---|
| 2026-09-06 | Combined browser pass (agent I-5): the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory - which also explains where the rejected unit number came from. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the branch's own page was located at /clinic/tampines-one-dental/ (via the site's clinic sitemap, not the JS-paginated finder). It publishes unit #04-33 — not the #03-28 previously carried from the SDC register — plus a branch phone, e-mail, WhatsApp, evening hours and a branch service list. Dentist names were corrected from "not published": four dentists are attributed to Tampines 1, two of whom (D22123F, D20882E) are SDC-registered at #04-33 as their primary place and were added. The earlier claim that the register filed one address under two names was refuted: the two SDC entries are different units. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): branch address verified via the Singapore Dental Council register; services/contacts drawn from Raffles Medical Group's group-wide dental page because its clinic-finder directory is JS-paginated and could not be resolved to this specific branch this pass (queued for a browser follow-up). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.